Refund and Exchange Policy

RETURN OR EXCHANGE POLICY

 

We have a 2 Day Return/Exchange policy, which means you have 2 Days from the date of delivery to register an order return/exchange. Return window will be automatically closed after 2 days. 

  • You can WhatsApp us @ +91 7014129627 for the return/exchange request.

Please note:

  • UNBOXING VIDEO* is mandatory in case of any Return/Exchange request.
  • WE CANNOT ARRANGE A RETURN PICKUP FOR YOU UNLESS YOU HAVE RECEIVED A DAMAGED OR WRONG PRODUCT.
  • Products purchased during ANY SALE is NON-REFUNDABLE. You can only exchange it with some other product or ask for a coupon code of the same value you have paid. 
  • The to and fro courier cost will be borne by you if you wish to return the product. Additionally, there is a shipping fee of ₹100/- for sending the product from our side, which you will need to bear.
  • For exchange we shall provide you with a unique code once we receive the order back at our warehouse. We shall only provide the value paid for the product returned and not any shipping if applicable. This process can take up to 10 working days upon receiving your order back at our warehouse.
  • Kindly allow 5-7 days from the delivery date for the returns to be processed and the Coupon Code/ Credit Note to be shared with you. 
  • PLEASE NOTE:WE DO NOT HAVE ANY REFUND POLICY. PLEASE REFRAIN FROM IMPULSIVE BUYING. 
  • Payments made with COD option / Prepaid Option WILL RECEIVE A COUPON CODE WORTH THE SAME AMOUNT AS YOUR PRODUCT VALUE.  NO REFUND ON COD OR PREPAID ORDERS.
  • Please return your products unused in the same condition as you received it. If the products are found to be used or damaged we will not be able to refund your money or help you with exchange.
  • Feel free to get in touch with us if you have any doubts or you want further assistance by WhatsApp +91 7014129627. All your queries will be solved between
    • Monday-Saturday, 11:00am-5:00pm.All pending queries will be solved the next day. 
    • We do not work on SUNDAY or on National Holidays.
  • WE CANNOT HELP YOU ON INSTAGRAM DM OR FACEBOOK MESSAGE for all order related queries. kindly Whatsapp us with your query. 
  • We request you to keep all your communication with us on WhatsApp for all your order related queries.
  • Cancellations will only be possible till the order has not been dispatched from our warehouse.